Our Service
Your Success is Our Success!
Ever felt like your manufacturer treated you more like a NUMBER than a highly valued paying customer?
If you’ve ever experienced things like bad service and rude sales reps, and, worst of all, promise after promise not being met, then we’d like to show you an easy way to eliminate these frustrations forever – by working with Montana Global Health.
Presenting the Montana Global Health “Manufacturing Partner Bill of Rights.”
We fully understand our ability to make a living is based on the fact that it’s a privilege to have you as our client, NOT the other way around. That’s why we’ve established the Montana Global Health “Manufacturing Partner Bill of Rights” to ensure we protect these valuable relationships. This document clearly outlines what you should expect from us, as it reflects our commitment to you.
As a Valued Partner, We Firmly Believe You Have the Following Rights:
Competitive Pricing
- You have the right to prices that are fair and reasonable, based on the exceptional quality and service you will receive.
- You have the right to a quote that clearly outlines all charges upfront in writing. We will NOT quote you a low price and then slam you with other hidden fees.
- You have the right to receive your quote in a timely manner, based on the complexity of your project.
Employee Conduct
- You have the right to be treated with courtesy and consideration at all times by our staff.
- You have the right to be kept informed as to the status of your project and to request and/or receive timely updates by speaking with an actual person (and not just voicemail).
- You have the right to be kept informed as to the status of your project and to request and/or receive timely updates by speaking with an actual person (and not just voicemail).
Peace of Mind
- You have the right to expect that all information regarding your project will be held in the strictest confidence, so as to retain your company’s trade secrets and competitive advantage in the marketplace.
- You have the right to be confident in knowing that what you offer the marketplace is safe, effective, and meets label claims – an overall tremendous value.
- Your products are fully tested from start to finish.
- Each order has its own Certificate of Analysis.
At Montana Global Health, we realize you are trying to run and grow a company, not figure out how to create products or how the contract manufacturing industry works… that’s our job! That’s why we’ve committed ourselves to eliminating all the typical problems and frustrations you’ve previously experienced with other companies, so you can focus on what really counts… your bottom line!